![]() If you're in financial hardship and your service provider won't help, you can make a complaint.Have you ever gotten a late fee after totally forgetting about a bill you had to pay? I have. Get free legal adviceĬommunity legal centres and Legal Aid agencies in every state and territory offer free legal advice. They may also negotiate with creditors on your behalf. Get help sorting out bills and fines Talk to a financial counsellorįinancial counsellors offer free, independent and confidential help to people with money problems. publish your name on a fines recovery websiteįor a step-by-step guide on what to do, see the National Debt Helpline's paying fines.suspend or cancel your driver's licence or car registration.If you don't make contact with the state debt recovery agency, they may: getting a caution (for example, if you have a mental illness or an intellectual disability or are homeless).doing community service to work off the debt.Western Australia: Fines and infringements.Tasmania: Monetary Penalties Enforcement Service.Australian Capital Territory: Traffic fines.If you can't pay parking, speeding or littering fines, it's important to contact your state debt recovery agency straight away: ![]() While they may not offer financial hardship arrangements, they may vote on your request for a different payment option.įor a step-by-step guide on what to do, see the National Debt Helpline's strata levies. If you're struggling to pay your strata levy, contact your strata or body corporate as soon as possible. Not paying could also harm your credit score. If you don't pay your rates, the council could charge you a penalty - usually the interest on the amount you owe. waiving or reducing your rates if your land revaluation made your rates go up and caused you financial hardshipįor a step-by-step guide on what to do, see the National Debt Helpline's pay your rates.paying part or all of your rates at a later time.If you can't pay, contact your council as soon as possible. Or, when making a claim, reducing or deferring the payment of the excess. Your options may include setting up a payment plan or temporarily altering your premiums. Explain your situation and tell them you would like to understand your payment options. If you're struggling to pay your home, car, life or health insurance premiums, contact your insurer straight away. Government of WA: Hardship Utility Grant Scheme (HUGS) You can apply for a utility rebate or voucher by contacting the agency in your state directly. If you need a step-by-step guide on what to do, see the National Debt Helpline's get your bills under control. If you don't contact your provider, they may suspend or disconnect your service. applying for a utility rebate or voucher.If you can't pay your electricity, gas, phone or water bill, contact your service provider straight away. Put the request in writing, so you have evidence that you've tried to resolve the situation. Ask about reducing or deferring payments for 30 days until you have a better idea of your income. If you think you'll have trouble paying your rent, talk to your landlord or real estate agent. Here are a few simple steps you can take to sort things out. If money's tight, it can be hard to keep up with regular payments like rent, electricity and phone - or unexpected fines.
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